Category Archives: CRM Features

The CRM system offers you a clear view of all your customers. So, you can see their activities related to your company, and their interactions with each message, offer or call made with them. The customer’s latest activities guide the salesperson to the right next step through clear analyzes that express the facts.

The CRM features also give its users the opportunity to segment the customers according to the stage they are in their buying journey; interested, need more knowledge, or are about to buy. Customers can also be segmented based on their sources; social media, referrals from trusted sources, websites, events and exhibitions, and more.

CRM features also help the salesperson understand the needs of the customer. If a salesperson takes responsibility for a customer in the place of his colleague. He realizes all the pain points of that customer through the points recorded on the system; thus saving time, arranging the ideas of the salesperson, and the way he will address it by presenting his product to cover those problems.

CRM’s high performance affects the salesperson, who turns into a safe of customer information. So, he communicates with him quickly and without obstacles, and without the need to refer to books or records, the entire customer history is in your hands during the conversation, and there is no room for forgetting or losing information.

The presence of leads on a cloud prevents information leakage. The cloud also allows access to data from any device at any time, and the data is not linked to specific devices.

CRM features through Flash Lead

As a customer relationship management system, Flash Lead aims to achieve its primary purpose of increasing sales and achieving customer satisfaction and retention for longer life. It also provides managers with the necessary data to inform them of the expected sales within any required period; a month, a quarter, …etc.

Conversations in Flash Lead make it easy to respond to customer messages. Also, direct communication between team leaders and managers, as well as salespersons and team leaders, becomes easier.

Popular CRM Systems; Zoho, Pipe Drive, and Flash Lead

Popular CRM Systems; In this blog, we have always discussed the best CRMs available in the market. The Market is filled with CRMs that can help your business thrive and profit, but as we discussed in a previous article, not all good CRMs are good for your business. Awareness of your business and your business needs is essential for success[...]

How To Choose The Right CRM System For your business

Looking for the right CRM in 2023? Selecting a software solution that boosts your business is certainly an important task. In this article, we’ll help you know how to choose the right CRM system for your business. In a world of growing businesses, a world where integration is key for your business to catch up, a world where harmony between[...]

Best CRM For Real Estate Agents in 2023

Best CRM for real estate is not an easy feat to have. Leads come and go. But how you handle them is what matters. Managing leads is no easy task. For real estate agents, realtors, and brokers, that is what the job is about. In this article, we will find out more about CRM and how they help businesses in[...]

How To Optimize Your Sales Funnel With Your Sales CRM?

One of the essential aspects of every successful business is sales. The sales team plays a significant role in bringing revenue and income to the company. They may not set the course, but they serve as pioneers in uncharted market territories and innovators of existing ones. Sales teams operate best when they have a sales funnel, a graphical representation of[...]

Boosting business performance via CRM, SRM, ERP and BPM and their integrations

CRM, SRM, ERP & BPM: A Complete Guide for Boosting Your Business Performance

When an entrepreneur establishes his startup with few employees, he always seeks continuous development and effective decisions that take his business performance to the next level. He monitors the performance through direct communication with his team members and potential clients’ progression is usually followed on an Excel sheet. As a start, this can work. But as the business grows even[...]

Best CRM In Egypt

Workflows differ from business to business & user to user as the best CRM systems in Egypt battle through a field that doesn’t recognize its importance. With a growing & evolving market that always seeks new features & easier access to its users. In this article, we are discussing and dissecting the Egyptian Market & the best CRM Systems in[...]

B2B & B2C CRM is a conflict that doesn’t include a winner as Flash Lead CRM gathers the two in one.

B2B & B2C CRM: Meet Flash Lead Essential

Flash Lead Essential is a CRM, management, and sales solution that serves all businesses; B2B & B2C, whether they’re small or medium. It doesn’t matter who’s the client your business targets, is it another business or an individual customer? They all fit in the software. How does that happen? B2B & B2C Sales Flash Lead Essential = B2C & B2B[...]

CRM orients the tourism industry towards more revenue

CRM orients the tourism industry toward more revenue

Now any business needs development to unlock its full potential, and it works in two directions; internally and externally, CRM orients any industry towards more profit; by supporting the organizational structure in addition, managing one of the firm’s precious resources: all potential clients or what is called ‘leads’. How CRM orients any market Understanding the lead’s needs and continuous recognition[...]

A sales pipeline on CRM is a visual representation for the lead's journey along a purchasing operation

Managing the sales pipeline using CRM

Capturing a lead turned out to be an easy objective that could be achieved in the current time; but how could a business owner be able to determine the client status in the sales pipeline? How could he keep him? And how could he convert the lead into a permanent client who does several conversions? We’re gonna discuss the answers[...]

Communication is the essential for companies, but if they performed this action in a way that damages their relationship with the lead

5 Mistakes Companies make in Communication with the Lead

Any business is always in need of many elements to achieve the hoped advantage, the most important resources are employees, money, tools, and data. There is a factor that is equal in its necessity to the others and could be the most crucial one, which is the customer on whom the business is based. After reaching the suitable lead for[...]

CRM tools are the way to earn more profit margin

How to Earn More Profit Using a CRM System

A CRM (Customer Relationship Management) system is a futuristic tool that will help you earn more profit. It saves a lot of money that could be spent on marketing campaigns without delivering that desired return. A CRM serves the sales volume through wise management, segmented marketing campaigns, and professional customer service. How exactly does that happen? Manage Your Leads’ Data[...]

An integration considered one of Facebook CRM tools that connects leads to the CRM

Connect Facebook leads to CRM

In the world of marketing Lead generation campaigns have become a very powerful tool to create qualified leads. A lot of social media platforms (dominated by Facebook and LinkedIn) are offering this objective to their advertisers. Where you create a form with questions for your targeted audience and once they fill it you capture the lead. The last four years[...]

Flash Lead Essenti, built for the Middle East

Flash Lead Essential, Built For The Middle East

Flash Lead Essential is the next big thing not because this is self-promotion, but it is bound to happen because it puts the customer’s needs first and allocates all of its resources for the bigger picture. It understands the market and how it operates. It designs its features for each specific market and each specific industry has its own recognition[...]