Workflows differ from business to business & user to user as the best CRM systems in Egypt battle through a field that doesn’t recognize its importance. With a growing & evolving market that always seeks new features & easier access to its users. In this article, we are discussing and dissecting the Egyptian Market & the best CRM Systems in Egypt.
1- Flash Lead
4- Bitrix 24
So here we will be analyzing how each CRM system improves your business & the suitable CRM system for you.
Best CRM in Egypt: Flash Lead
It is a popular CRM system solution made in the Middle East for the Middle East, it is a cloud-based CRM, it’s made for helping SMEs to close more deals and build good relations with established trust with their customers, it’s made to be accessed anywhere and at any time.
Features & services include:
- Automatic connections from Facebook Campaigns and Google forms
- Customized Pipeline Configuration
- Mobile Application for instant access
- Instant Notification for lead assigning
- Automatic CIL sending & renewal
- Team daily reporting
Flash Lead offers two main products:
- (1st Product) Flash Lead Essential: 152 EGP per user per month.
- (2nd Product) Flash Lead Pro: 304 EGP per user per month.
If you need a package with more benefits, visit our pricing page.
Now, we’ll have a quick overview of the two products.
Best CRM in Egypt: Flash Lead Essential
An advanced cloud-based CRM built to increase sales performance through:
- Automatic import of leads from (Facebook, Google Forms, Excel, and website).
- Easy access from the app and website.
Best CRM in Egypt: Flash Lead Pro
A more advanced cloud-based CRM built with extra marketing and customer service tools like:
- Marketing Automations
- Omnichannel communication (WhatsApp business, messenger, Instagram) all in one place.
The two products offer:
- A hierarchical system so team leaders assign tasks and communicate better with the sales agents.
- An internal chat so you can communicate & assign tasks within like a project management tool, a mind-blowing feature of a tool within a tool.
- Multiple Pipelines to monitor the client’s progress from the first call to annual review and will be set by team leaders.
Featuring the suitable add-ons is an extra service that Flash lead delivers, it includes:
- Flash Lead Call: A Plug & Play virtual call center at local tariffs in Egypt & KSA, to know more about the benefits, Check Flash Lead Call
- Listings Management: A complete marketing & inventory management system.
- Cil (Real estate related): Automated “Customer Information letter” sending and renewal for real estate brokers.
If you need to compare the pricing in detail for the two products, you can check the pricing plans of Flash Lead Essential and Flash Lead Pro.
Best CRM in Egypt: Bitrix24
Bitrix is one of the widely used best CRM in Egypt & the world offering their clients a variety of services that include the following:
- Managing interaction
- Reports & Sales Funnels
- CRM Dashboards
In addition, Bitrix tries to unify the whole company with several modules from HR to Marketing to get your whole business communicating as one entity. Bitrix24’s CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks.
- Offers the choice of using separate leads listing or going direct to contact
- Kanban user interface available
- Constant notification of opportunities, tasks, and activities
- Complex user interface.
- Social networking limitations.
So Bitrix24 does a good job offering basic customer relationship management (CRM) and lead management capabilities to small and midsize businesses (SMBs) or even startups.
Bitrix offers a 30-day free trial and three pricing plans:
- The Plus tier (39$ per month)
- The Standard Plan (99$ per month)
- The Professional Plan (199$ per month)
Best CRM in Egypt: Odoo
Odoo which is one of the best CRM in Egypt is a comprehensive open-source enterprise resource planning software of an integrated suite of business modules, including customer relationship management (CRM), e-commerce, accounting, billing, inventory management, project management, warehouse management, financial management, manufacturing, and purchasing. Meanwhile, these modules aim to efficiently and seamlessly communicate with each other to exchange information.
Odoo has more than 30 modules to build a system that connects & communicates throughout the whole enterprise with features such as:
Odoo can be used by a variety of businesses from SME (Small Medium Enterprises) & big companies in a diverse variety of industries such as:
- Lumos Solar
Also, Odoo offers a 15 day free trial with versions of subscriptions such as:
- The Community Plan with a success pack that includes only CRM (Free)
- The Enterprise Version (28$ per user) per month if billed annually (with a $4 discount for new customers), plus the costs of the applications, which start at $12 per month.
It is an innovative choice for a CRM system in Egypt with creative marketing solutions HubSpot CRM aims squarely at small to midsize businesses (SME) to clarify it is worth exploring as a solution that can grow with a businesses’ needs. On the other hand, It has a decent user interface and can integrate easily but is very limited.
Services & Features include:
- Marketing & Automation
- Social Media Campaigns
- Lead Generation
- Live Chat
Hubspot has a free forever plan that makes sure you are tied with the system for good & they are offering a premium upgrade depending on your needs & capabilities so their packages include:
Best CRM in Egypt: Marketing Hub
A price ranging from 50$ to 3200$ per month with offering advanced features such as helping in turning leads to deals, pop-up forms & A/B testing, and many more.
Best CRM in Egypt: Sales Hub
A price ranging from 50$ to 1200$ with offering advanced email marketing, deal stage automation, call transcription, and more.
Best CRM in Egypt: Service Hub
A price ranges from 50$ to 1200$ with offering top-notch support to your clients and customers. In other words, advanced features include canned snippets, ticketing reports, custom reporting, and more.
A list of the best CRM in Egypt
- Flash Lead
- Bitrix 24 CRM
- Odoo CRM
- Hubspot CRM
- Freshsales CRM
- Pipedrive CRM
- Salesforce CRM
- Insightly CRM
- Zendesk Sell CRM
The Importance of using a CRM system in Egypt
Run your sales pipeline smoothly
Every business has its own sales pipeline, a CRM system helps you to customize it to be tailored for your business. After defining the process, it’s time to get some leads.
The CRM allows you to import all of the leads from different platforms, where you led them to fill in a Google form, interact with a Facebook ad, ..etc. Your leads can be imported via an excel sheet as well or manually.
Once you’ve got the lead on the system, you can start the lead journey till the deal is closed with every interaction documented to provide a 360-degree overview of the lead.
A CRM system helps you to check the final updates with every lead, who turned out to be a high potential client, how was every meeting, call went during the day, all these updates are provided through the system with locations, time and next action to be done.
Your team’s actions are much more accessible than before.
Flash Lead Essential + Advanced features =
The best CRM system in Egypt or Flash Lead Pro
Flash Lead developed an advanced solution to be a CRM with automation tools that help you with marketing campaigns, the omnichannel conversation that facilitates the communication with the leads, and much more you can find with Flash Lead Pro.
The best CRM system in Egypt is a system that provides all the tools and integration that your business can’t give in like:
Each salesperson of your team needs at least one meeting with a lead or an investor, it’s away from professionalism when the person in concern suggests an appointment and your team member says it’s not suitable.
The best CRM system in Egypt should provide a simple tool that allows your leads to reserve an appointment with you based on the opening slots you provide them. So everybody is a winner.
It also helps you to have an overview of your business, your successful deals, lost ones, profit value, and targets achieved. This overview gives you the opportunity to easily observe any drops and failures to find its reasons through the system as well.
Reports with necessary statistics and representative charts will help you to arrange your priorities and make fact-based decisions.
In Conclusion, The Best CRM Systems in Egypt put customer comfort first with a vision to help move your business from point A to B. So it’s suitable for your business & what it needs & how to face the common obstacles that the market sets for your business. Because we know that, Flash Lead offers an advanced CRM “Flash Lead Essential” and we also offer a more advanced CRM + necessary features to enhance sales and marketing with “Flash Lead Pro”.
Need to start today? Book a call with one of our experts.
Also Read: Flash Scoop: A guide to Flash Lead Pro