Flash Lead Whatsapp Chatbot allows you to start chats with your clients the second the message is received with predefined commands and replies. Our Scan&Go Chtabot has 2 main options: commands in numbers/text with preset answers for each number/text OR chat actions and triggers to assign chat to specific team members like support or sales […]
a. Go to Conversation > Click on Chatbot to open settings b. Start by developing your message and guiding clients on what to choose next c. Setup each command’s next message and action d. Click Save.
How to set up your chatbot? What are command messages? How to assign chats to specific team members from Chatbot?
Note: You need to set your welcome message first to be able to do the chatbot with commands 1. Go to Conversation > Click on Chatbot to open settings 2. Based on welcome message, assign the values/text in it to the appropriate next steps for the chatbot 3. Assign the next steps for chatbot Note: […]
This is the schedule for your chatbot. Example: if you want the chatbot to get triggered in a specific time frame for each day like from 8:00am to 8:00pm. After 8:00pm, you set your OFFLINE message to be sent to any clients that send you during that time.
1. Go to Conversation > Click on Chatbot to open settings 2. Click on Enable/Disable 3. Click Save