How to set up your chatbot? What are command messages? How to assign chats to specific team members from Chatbot?

Note: You need to set your welcome message first to be able to do the chatbot with commands

1. Go to Conversation > Click on Chatbot to open settings

2. Based on welcome message, assign the values/text in it to the appropriate next steps for the chatbot

3. Assign the next steps for chatbot

Note: Make sure to not repeat the command numbers along your welcome message and chatbot

4. To assign the chat to a team member based on client choice:

5. Add all your rows

6. Click Save