What are the different types of roles?

Note: You can always upgrade users. In order to downgrade, delete users and add again in the new role. 1. Admin : Admin is the second highest authority on the system (After account owner) can See all conversations ,contacts ,  users , chats,  reports , outbound setup. Can add/edit/delete users and contacts, have access to […]

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How to change passwords for users?

Note: Team reset password is open only for Account Owners & Admin. 1. Go to Team 2. Choose desired user > Perform Actions > Reset Password 3. Enter new password > Press Reset Password 4. Click Reset

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