Go to Contacts > Press the + button

  • Add manual : 

1. Go to Contact page

2. Press add > add manually

  • Upload excel:  

1. Go to contact page

2. Press upload excel

3. Download template > fill it > save it on PC

4. Press upload > search file from PC

5. Add Labels to segment your uploaded contacts
Example: New Clients, Promotion 15%, contact center…..

For all inbound messages from new numbers or first time senders, a contact will be automatically created.