Labels are identifiers and categorization of contacts on the system. Labels will help in filtering of specific contacts to send , also will help in the outbound feature to be able to send a certain group of labeled contacts based on the preset labels.
Category: Flash Lead Whatsapp Scan&Go
Account Activation(1)
Team(4)
Conversation Configurations(3)
Contacts(3)
Chatbot And Welcome Message(6)
Reports(1)
Bulk Outbound(2)
Official API(1)
What is Flash Lead’s chatbot? What options does it offer?
Flash Lead Whatsapp Chatbot allows you to start chats with your clients the second the message is received with predefined commands and replies. Our Scan&Go Chtabot has 2 main options: commands in numbers/text with preset answers for each number/text OR chat actions and triggers to assign chat to specific team members like support or sales […]
How to set up your welcome message ?
a. Go to Conversation > Click on Chatbot to open settings b. Start by developing your message and guiding clients on what to choose next c. Setup each command’s next message and action d. Click Save.
How to set up your chatbot? What are command messages? How to assign chats to specific team members from Chatbot?
Note: You need to set your welcome message first to be able to do the chatbot with commands 1. Go to Conversation > Click on Chatbot to open settings 2. Based on welcome message, assign the values/text in it to the appropriate next steps for the chatbot 3. Assign the next steps for chatbot Note: […]
What is the scheduled welcome message option?
This is the schedule for your chatbot. Example: if you want the chatbot to get triggered in a specific time frame for each day like from 8:00am to 8:00pm. After 8:00pm, you set your OFFLINE message to be sent to any clients that send you during that time.
How to enable/disable your chatbot or welcome message?
1. Go to Conversation > Click on Chatbot to open settings 2. Click on Enable/Disable 3. Click Save
Chatbot troubleshooting.
What reports does Flash Lead Whatsapp offer?
What is outbound messaging using Flash Lead Whatsapp Scan&Go? How to set up an outbound campaign on Scan & Go? What are the audience types?
Outbound allows you to send your contacts bulk messaging up to 200 messages per day. Outbound can be used for Whatsapp marketing campaigns for offers and promotions, company news and updates, event announcements and so many other options. To start an outbound campaign: 1. Go to Outbound > New Message 2. Start by typing your […]
What are the limitations for bulk messaging from Scan & Go?
200 outbound(sent) messages per day. For an unlimited number of outbound messages, ask our support team for the Official API.
Flash Lead Software Egypt 82 El Thawra Street Heliopolis, Cairo, Egypt
